Important: Messages about changes in order status are sent automatically. There may be delays in receiving goods from the pharmacy for reasons beyond our control. After receiving notification of the transfer of the order to the pharmacy, we recommend that you clarify the status of the order by phone from the notification.
In what form is the order delivered?
All orders are delivered in opaque packaging without any inscriptions.
What should I do if I received a damaged parcel or the items in my order do not match the ones I selected?
If the postal parcel with your order was damaged or the goods you ordered are missing or in the wrong quantity, contact us and we will try to solve the problem.
What will happen if I make a mistake when filling out the contact details and how much do I have to pay for it?
If you make a mistake when filling out the contact information for sending the order, and we have to resend your order, you will pay only the actual postage. Other fines are not provided.